DDA Advice
The Disability Discrimination Act is a “rights” based piece of legislation and there are literally thousands of links available on the internet for details of this legislation. We will not replicate this readily available detail which is available on the CEHR (Equalities and Human Rights Commission).
http://www.equalityhumanrights.com/en/Pages/default.aspx
The DDA: 1995 and 2005 are the key pieces of legislation that all service providers (with the exception of the Armed Forces) and Public Authorities are tasked with implementing.
It is in the application of the rather complex DDA duties and responsibilities where advice may be required.
Being a “rights based” piece of legislation there is very little that can ever be identified as being DDA compliant.
Case law is now being established through the County Courts and Tribunals which offer service providers with precedents that can be applied in some situations.
The Codes of Practice give some extremely good examples of the various situations that may be found. (Further information will be available as soon as possible) The Codes of Practice are currently not available through The Stationary Office.
The Access Collaboration would be happy to advise on best practice and on implementing policies and practices that will help ensure that services are as accessible and welcoming as possible without fear of harassment or of offering a “less favourable service”.